Adobe Reports Strong Q3-2024 Earnings But Guidance Disappoints

Adobe Inc. delivered robust financial results for the third quarter of its fiscal year 2024, showcasing significant growth across all business segments driven by innovation in artificial intelligence (AI) and strategic investments. However, despite the strong performance, the company's shares fell by almost 10% in after-hours trading. Investors reacted negatively to Adobe's fourth-quarter revenue and earnings guidance, which fell short of Wall Street expectations.

Financial Highlights

  • Revenue: $5.41 billion, up 11% year-over-year.

  • GAAP Earnings Per Share (EPS): $3.76, up 23% year-over-year.

  • Non-GAAP EPS: $4.65, up 14% year-over-year.

  • Digital Media Revenue: $4.00 billion, up 12% year-over-year.

    • Net New Digital Media Annualized Recurring Revenue (ARR): $504 million.

  • Document Cloud Revenue: $807 million, up 18% year-over-year.

    • Net New Document Cloud ARR: $163 million.

  • Creative Revenue: $3.19 billion, up 11% year-over-year.

  • Digital Experience Revenue: $1.35 billion, up 10% year-over-year.

  • Remaining Performance Obligation (RPO): $18.14 billion, up 15% year-over-year.

  • Cash Flow from Operations: $2.02 billion.

Strong Performance Across Business Segments

Digital Media

Adobe's Digital Media segment, which includes Creative Cloud and Document Cloud, reported impressive growth:

  • Innovation in AI: The company integrated its Adobe Firefly AI models into core products, surpassing 12 billion Firefly-powered generations. This includes features like Generative Fill in Photoshop and Generative Recolor in Illustrator.

  • Adobe Express: The all-new Adobe Express saw significant adoption, with a 70% year-over-year increase in cumulative exports. The platform onboarded over 1,500 businesses and millions of students.

  • Customer Wins: Adobe secured deals with major enterprises such as Amazon, Disney, Google, Meta, Home Depot, and the U.S. Navy.

David Wadhwani, President of Digital Media, highlighted the momentum:

"In Q3, we achieved net new Digital Media ARR of $504 million and revenue of $4 billion, which grew 12% year-over-year, fueled by innovation in both our Creative and Document businesses."

Document Cloud

The Document Cloud segment continued to show strong performance:

  • AI Assistant Adoption: Expanded use of AI Assistant in Acrobat and Reader led to over 70% quarter-over-quarter growth in AI interactions.

  • User Growth: Monthly active users of Acrobat Web grew over 35% year-over-year.

  • Enterprise Adoption: Key customer wins included Charles Schwab, KPMG, Red Bull, Sutter Health, and the U.S. Treasury Department.

Wadhwani emphasized the strategic focus:

"Given the early adoption of AI Assistant, we intend to actively promote subscription plans that include generative AI capabilities over legacy perpetual plans that do not."

Digital Experience

Adobe's Digital Experience segment also saw solid growth:

  • Revenue Growth: Subscription revenue reached $1.23 billion, representing 12% year-over-year growth.

  • Product Innovations: The company launched Adobe Content Hub and Adobe Workfront Planning, enhancing its customer experience management offerings.

  • Customer Wins: Notable deals included Humana, IBM, Johnson & Johnson, Mayo Clinic, TD, and UPS.

Anil Chakravarthy, President of Digital Experience, stated:

"Customer experience management remains top of mind for B2C and B2B companies around the world as they focus on digital strategies for customer acquisition, engagement, retention, and expansion."

Guidance Falls Short of Expectations

Despite the strong quarterly results, Adobe's guidance for the fourth quarter disappointed investors:

  • Revenue Guidance: The company projected Q4 revenue between $5.50 billion and $5.55 billion, missing the Wall Street consensus estimate of $5.6 billion.

  • Adjusted EPS Guidance: Adobe forecasted non-GAAP EPS between $4.63 and $4.68, slightly below the consensus estimate of $4.67 at the midpoint.

Daniel Durn, Executive Vice President and CFO, expressed confidence despite the cautious outlook:

"Given the massive markets we're catalyzing, I'm confident in our ability to drive growth and industry leadership."

Market Reaction

The lower-than-expected guidance led to a nearly 10% drop in Adobe's stock price in after-hours trading. Investors are concerned about potential headwinds, including macroeconomic uncertainties and increasing competition in the AI and creative software markets.

Strategic Initiatives and Outlook

AI Integration and Monetization

Adobe continues to focus on responsible AI innovation:

  • Commercially Safe AI: The company emphasized training its AI models on data that allows for commercially safe solutions.

  • Monetization Strategy: Adobe is integrating AI features into subscription plans and exploring additional monetization models, particularly for enterprise customers.

Shantanu Narayen, Chair and CEO, highlighted the company's commitment:

"Our success reflects our strong execution against an ambitious innovation agenda to deliver value to our customers."

Upcoming Events

  • Adobe MAX Conference: Scheduled for next month in Miami, where the company plans to unveil new innovations across its product portfolio.

Investor Considerations

While Adobe's Q3 performance was strong, the cautious guidance has raised concerns about future growth prospects. Investors will be closely watching how the company navigates competitive pressures and macroeconomic challenges in the coming quarters.

Shantanu Narayen reassured stakeholders:

"Adobe's focus on responsible innovation with customers at the center continues to be a unifying purpose for the company."

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